Privacy Policy

Copyright 2014 Gladhurst. All Rights Reserved.

Thank you for visiting the Gladhurst website/app, which is an Internet property of Gladhurst (“Gladhurst”, “we”,“us” or “Our”). This Gladhurst website/app Privacy Policy (“Privacy Policy”) covers our treatment of personal information and other information that we may collect when you: (a) access or use Gladhurst website/app; and/or (b) register and subcribe to our offerings. Capitalized terms not defined herein shall have the meaning set forth in the Gladhurst Terms and Conditions (“Terms and Conditions”) applicable to you.

If you do not agree to the terms of this Privacy Policy in their entirety, you may not access or otherwise use the Gladhurst website/app.

Gladhurst reserves the absolute right to change or update this Privacy Policy at any time without (i) any prior notice, (ii) assigning any reason or (iii) any liability whatsoever. Please refer to this website from time to time for the updated Privacy Policy. We have no obligation to individually intimate each user or service provider in relation to such changes.

At Gladhurst, We value Your trust and We respect the importance of protecting the privacy of users of the Gladhurst website/app. We treat Your personal information, non-public information that identifies You, with respect and in accordance with this Privacy Policy. Personal information is essential to meeting our goal to provide You with our services. Our Privacy Policy applies to all of the services offered by Gladhurst and its affiliates through the various website and applications, including the Gladhurst website/app. Our Privacy Policy does not apply to services offered by other companies or individuals, including products or applications that may be displayed to you in search results, applications that may include Gladhurst services, or other websites and/or applications linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads. Occasionally, at our discretion, we may include or offer third-party products or services on our websites. These third-party product websites and/or applications have separate and independent privacy policies, terms of use, end user license agreements, or similar disclosures, that may be available to you from the such websites and/or applications, the Apple App Store or Google Play Store, or by contacting the third party for more information. We have no responsibility or liability for the content and activities of these linked websites and/or applications. Nonetheless, we seek to protect the integrity of our websites and/or applications and welcome any feedback about these third-party websites and/or applications.

By Subscribing to and/or Logging on to and/or Using the Gladhurst website/app You agree to be bound by this Privacy Policy. If You do not agree please do not continue using or accessing Gladhurst website/app.

  1. Personal Information
  • The Gladhurst website/app collects, stores or uses information that is considered necessary for the purpose of providing the best service possible to all of our clients and users. We may use the information to improve our offerings and services. We may collect personal information, non-personal information and aggregate data in order to (i) personalise user’s experience, (ii) to improve the services, (iii) to improve Gladhurst website/app, (iv) to send periodic emails; and (v) to ask for ratings and reviews of services offered by Gladhurst (both online and offline).
  • For the purposes of this Privacy Policy, “Personal Information” shall mean individually identifiable information from or about an individual. This information may include but not limited to Your name, address, telephone and/or mobile number, email address. In case of companies, partnership firms and proprietorship concerns, We may also collect relevant business details such as details pertaining to owners, promoters, shareholders, officers’ names, employees, and their contact details. We collect Personal Information from end-users, including but not limited to, the following ways: (1) when you to become a user and/or Client to Gladhurst website/app or the firm; and (2) when you access Gladhurst website/app and provide information in connection with your use of the services on Gladhurst website/app, or otherwise agree to register and subscribe on the Gladhurst website/app to i) Seek information of the firm and its practice areas ii) Join our mailing list for legal updates; iii) Collaborate with us in any other way; and iv) seek employment or volunteer experience or internship at the firm.

In addition, when you access and/or use Gladhurst website/app, we may collect certain data based on your use of Gladhurst website/app, including but not limited to: (a) the number of times that you visit; (b) the specific services accessed, as well as the frequency and duration; (c) any information and responses you provide when participating in activities, which may include activity postings, survey responses, assessment responses and any other data you generate; and (d) other analyses and data associated with your access to, and use of the Gladhurst website/app (hereinafter collectively referred to as “Usage Data”).

  • By registering Your details on Gladhurst website/app, You consent to us using and making available such information to our Partners to enable them to improve the Content available to You.
  • By registering Your details on the Gladhurst website/app, You consent to us contacting You via email, telephone or post, with relevant information pertaining to the Content on the Gladhurst website/app and for other promotional activities including conducting surveys on behalf of third parties. We will not share, trade or sell Your information to any third parties not directly associated with its proper use within the website, except when You give us explicit permission and You may at any time opt out of having Your personal information shared.
  • We may keep a record or monitor your communications with us/our support team to help resolve any issues you might be facing and complained about and also for the purpose of monitoring quality, security and training. We may use your email address to inform you about our improved or additional services, such as letting you know about upcoming changes or improvements as well as to send you updates on our initiatives and/or programmes that we think you may be interested in.
  • Any Personal Information we obtain about you will be stored in accordance with applicable laws, regulations, and standards. By using Gladhurst website/app, you consent to this collection, transfer, storage, and processing of Personal Information to, from, and in the United States and to, from and in India.
  1. Non-Personal Information

We may collect certain non-personally identifiable information about you when you visit the Gladhurst website/app, even if you are not a registered member. This non-personally identifiable information includes, without limitation, the type of browser that you use (e.g., Safari, Chrome, Internet Explorer etc.), your IP address, the type of operating system that you use (e.g., Windows or iOS) and the domain name of your Internet service provider. We use the non-personally identifiable information that we collect to improve the design and content of the Gladhurst website/app and to enable us to personalize your internet experience. We also may use this information in the aggregate to analyze the Gladhurst website/app usage, as well as to offer you products and services.

  1. Security Measures

All this information will be held by Gladhurst using the appropriate safeguards so that the highest possible levels of security, integrity and privacy are maintained.

We maintain strict physical, electronic and administrative safeguards in accordance with applicable standards to protect Your personal information from unauthorized or inappropriate access. We restrict access to personal information to employees and service providers who need to know the information for legitimate business purposes to assist in responding to Your inquiry or request. Employees who violate Our Privacy Policy are subject to disciplinary action.

Further, We have implemented reasonable security measures to protect the information collected via the Gladhurst website/app from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Access to data and technology relating to user information is password-protected and limited to authorized personnel and those Partners that require access to the information in order to furnish services to Gladhurst and our members. In addition, Gladhurst uses industry standard technology to keep users’ information secure while residing on our servers. However, despite these measures, our IT systems could be compromised by parties seeking unauthorized access to users’ data, by a technological malfunction or by an error by an employee, vendor or contractor. In addition, the transmission of information via the Internet or mobile data networks could be intercepted by third parties. As a result, our efforts to protect our data and users’ data from unauthorized access may be unsuccessful and we cannot assure you that the security measures we have adopted will provide absolute certainty. By using or accessing or registering with the Gladhurst website/app, you agree that Gladhurst is not responsible or liable for any loss or damage of any sort arising from or relating to any breach of our security, circumvention of any privacy settings or security measures, or interception of your transmissions. Any transmission by you is at your own risk.

  1. Cookies

Cookies are small pieces of data stored by Your internet browser on Your computer’s hard drive. We automatically collect certain information when you visit, use or navigate the Gladhurst website/app.  This information does not reveal your identity (like your name or contact information) but may include device and usage information, such IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our and other technical information.  This information is primarily needed to maintain the security and operation of the Gladhurst website/app, and for our internal analytics and reporting purposes.

We, along with thousands of other websites, use cookies to enhance Your web viewing experience and to measure Your website usage and usage of the Gladhurst website/app. With the help of cookies, We may present You with customized offerings or content that may be of interest to You. We may also use cookies to recognize You on subsequent visits or to remember Your user name so You do not have to re-enter it each time You visit Our site. You may be able to set Your browser to notify You when You receive a cookie or to prevent cookies from being sent. Please note, however, that, by not accepting cookies You may limit the functionality We can provide to You when You visit Our website.

We use information collected from cookies and other technologies to improve your user experience and the overall quality of our application & services, and to compile aggregate data about the Gladhurst website/app traffic and interactions in order to offer you better experiences and tools in the future. We may combine Personal Information from one service with information, including personal information, from existing and upcoming services.

  1. Information We May Disclose and To Whom We May Disclose Information

We may only disclose the information We collect to organizations as noted below. The other organizations to whom We disclose information are obligated to use such information only for the purposes stated. You give Your explicit consent that the following disclosures may be made:

  • Disclosures to Partners

We may disclose personal information We collect to our Partners, so that they are better able to prepare the Content which is made available from time to time.  In all cases, We will require our Partners to whom We provide personal information to comply with this Privacy Policy and to use the information solely for the purposes for which We have retained them. Disclosure of personal information to these service providers is done to help us better serve You.

  • Disclosures to Other Affiliated Companies

We may disclose identifying information, such as name, address, telephone number and transaction or experience information to other affiliated companies. We may disclose personal information to other affiliated companies of Gladhurst for purposes such as and including but not limited to:

  • Fulfilling Your requests; and
  • Informing You for other initiatives or programmes that We think may be of interest to You.
  • Other Disclosures Permitted by Law

We may make additional disclosures of information as permitted or required by law. For example, We may disclose information to law enforcement agencies or insurance regulators.

  • Third Parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting Partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may however release your Personal Information (1) when we have a good faith belief it is necessary to protect our rights or property, or (2) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets, or internal restructuring, or (3) when we have a good-faith belief that access, use, preservation or disclosure of the information is necessary to comply with any applicable law, regulation, legal process or enforceable governmental request, enforce applicable Terms of Service, including investigation of potential violations, detect, prevent, or otherwise address fraud, security or technical issues or protect against harm to the rights, property or safety of Gladhurst, our users or the public at large, as may be required or permitted by law. We also permit consultants and lawyers who may advise us in the course of a litigation or arbitration in relation to Gladhurst website/app to have access to your Usage Data and Personal Information if required. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law to do so. However, non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.

We may share your Usage Data  and Personal Information with third parties in order to: (a) assist us and such concerned third parties in studying the user behaviour and accordingly evaluating and improving the quality of the services covered through the Gladhurst website/app; (b) determine your preferences and/or the Gladhurst website/app to suit your needs in a more targeted way; and (c) promote the Gladhurst website/app to third parties.

We do not provide your Usage Data or Personal Information to your employer. It is hereby clarified that the Usage Data may be provided to anyone on an aggregate and anonymous basis for analytical purposes.

We may permit our third-party agents, service providers, vendors and sub-contractors (such as vendors and suppliers that provide us with technology, services, data analysis, research, advertising and marketing assistance and/or content in connection with our operation and maintenance of the Gladhurst website/app to access your Personal Information, in connection with performing services for us and/or to operate the Gladhurst website/app. However, such third-party agents are not authorized to use that Personal Information for their own benefit.

  1. Aggregate Data

Gladhurst reserves the right to transfer and/or sell aggregate or group data about the Gladhurst website/app users (including Usage Data where the same is not linked to Personal Information) for lawful purposes. Aggregate or group data is data that describes the demographics, usage or other characteristics of the Gladhurst website/app users as a group, without disclosing personally identifiable information. We may also share aggregate data with our Partners. – like publishers, advertisers or connected applications. For example, we may share information publicly to show trends about the general use of ourservices through the Gladhurst website/app.

  1. Links to other websites

The Gladhurst website/app may contain links to other websites of interest. However, once You have used these links to leave our site, You should note that We do not have any control over the other website(s). Therefore, We cannot be responsible for the protection and privacy of any information which You provide whilst visiting such other website(s) and such other website(so are not governed by this Privacy Policy. You should exercise caution and look at the privacy policy applicable to the website in question.

  1. Information Retention & Updation

We will retain Your personal information only as long as is necessary for the purposes to which You consent under this Privacy Policy, after which We will delete it from our systems.

If You believe that any information We are holding on You is incorrect or incomplete, please write to or email us as soon as possible, at the provided email address. We will promptly correct any information found to be incorrect.

Whenever you use Gladhurst website/app, we aim to provide you content that has been tailored to and relevant to you, based on your personal profile. Since the content will be only as useful as the profile it is tailored to, we strive to give you ways to update your Personal Information. When updating your Personal Information, we may ask you to verify your identity before we act on any of your request. You may send us an email at sanam@gladhurst.com to request correction or deletion of any Personal Information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If you withdraw a registration or cancel a subscription, we may retain your Personal Information in our records and we may continue to use and disclose that data in a manner consistent with this Privacy Policy, unless you request deletion of it.

  1. “Opting Out” – Consumer Selections Regarding Information Sharing

We are committed to protecting personal information, and to using or sharing it in ways that will improve or expand upon the services We provide to You. By actively accepting the terms of this Privacy Policy by ticking the acceptance box on Gladhurst website/app, You agree to the sharing of personal or sensitive personal information as described above.

While browsing the Gladhurst website/app, You will not be provided with the opportunity to opt out of the sharing of personal or sensitive personal information until You establish a user relationship.

The practices and policies contained in this Privacy Policy replace all previous notices or statements with respect to the same subject

Disclaimer

While we try to ensure that the content is accurate and up to date, the Gladhurst accepts no responsibility for loss arising from reliance on information contained in this site or other sites that may be accessed directly from our site. The inclusion of a link should not be taken to mean endorsement by the Gladhurst of the linked site.  

Copyright notice:

All content on the site is copyright Gladhurst – 2016©Gladhurst. Reproduction, including translation, may only be permitted with the express permission of the Gladhurst.

The copying and use of the Gladhurst logo is not permitted without approval of the Gladhurst. Publications (in pdf form) on the site are subject to standard copyright restrictions.

Contacting Us

If there are any questions regarding this Privacy Policy, You may contact us using the information below:

Gladhurst – Email: sanam@gladhurst.com

In accordance with Rule 36 of the Regulations of the Bar Council of India (as amended by a resolution of the Bar Council of India on 28 July 2008) advocates are permitted to provide limited information to the public in relation to their areas of practice, qualifications and contact details only. This website shall not be construed in any event as advertising or solicitation.

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